Our Approach

LWP prides itself in forming true partnerships with our clients. We utilize a team approach to integrating ourselves into the culture of our clients. We will view ourselves as part of your risk management team, and hope to be viewed as active long term team members by your staff and management. LWP's claims management philosophy is to move claims aggressively and cost-effectively to closure by returning an injured worker to his/her pre-injury condition with minimal impact to his/her life enabling our client to retain a productive employee with minimal impact to their business.

Our examiners are the key to our success. They are empowered to work with our clients and make the best decisions for those we serve. Hallmarks of our approach include:

  • Integrity and Transparency
  • Proactive Claims Management Techniques
  • Examiners who are Empowered to think and make decisions
  • We start with the end in mind-Dual Track Diary System
  • Judicious use of vendors and resources
  • Unique blend of discipline and creativity-we balance customization with our proven Best Practices
  • We integrate ourselves into the culture of our clients

We don't paint with a broad brush-services and choices are made carefully. We won't spend $1 to save you 50 cents

We Are Known For

  • Proactive claims management
  • A team approach to claims resolution
  • Innovative claims programs
  • Flexible, customized programs and services
  • A client-focused staff that delivers results
  • Becoming part of the client's Risk Management team

We Are Certified

LWP was an early adopter of the SAS 70 Type 2 audit, having completed one every year since 2004. Our most recent audit, now in the enhanced SSAE16 Type 2 format was completed in February 2020.